Customer Relationship Management

The challenge in today’s market is to make it easier for your prospects and customers to do business with you any way they want – anytime, anywhere, any place. CSI provides a variety of sales, marketing, customer service, and wireless solutions that provide your customers with virtually unlimited flexibility.

In addition, our solutions make it easier for you to manage your customers across multiple sales channels, from the Web and field sales to dealer networks and partner channels. So now you and your customers can complete sales when it matters most - immediately.

In the end, you get the best of both worlds - the most highly regarded solutions in the industry implemented by a veteran integration team.

Sales

Hold your sales team accountable and get visibility into their sales cycles. Rich sales automation capabilities increase productivity by automating key aspects of the selling cycle, maximizing team selling effectiveness, and making informed decisions based on accurate visibility into the sales pipeline.

Marketing

Tracking marketing campaigns is not as easy as it seems. With CRM, you can identify and target the most profitable prospects, manage and track all aspects of campaigns in one place, and analyze campaign ROI to increase marketing efficiency and get the most from your investment in your CRM solution.

Support

Great customer service is the key to customer retention. Keeping your customers happy means recurring revenue. Resolve customer questions, issues, and requests quickly for a high-quality customer experience, capitalize on new selling opportunities, and provide convenient self-service solutions to customers with your CRM application.

Mobile

Traveling sales team? Extend sales automation and CRM capabilities to Blackberry, Pocket PC, and Smartphone devices, delivering rich functionality and the real-time convenience of wireless.

Executive Dashboard

We designed the Executive Dashboard for Sage SalesLogix to give executives a "view at a glance" of all key performance indicators that are important for your business, based upon the data found in Sage SalesLogix. This add-on bundle is easy to install, works over the web, and can be customized to answer nearly any data-related question you have.